Privacy policy

Privacy Policy

DBSA Store (dbsa.store)
Last updated: 14-01- 2026

1. Introduction

This Privacy Policy explains how Distribution Boards SA (Pty) Ltd (“DBSA”, “we”, “us”, “our”) collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using dbsa.store, you consent to the processing of your personal information as set out in this Policy.

2. Responsible Party

Responsible Party: Distribution Boards SA (Pty) Ltd
Website: www.dbsa.store
Email: info@distributionboards.co.za

3. Information We Collect

We may collect and process the following personal information:

Full name and surname
Company name and registration details
Email address and contact numbers
Billing and delivery addresses
Payment-related information (processed via secure third-party payment gateways)
Order history and transaction details
IP address, browser type, and usage data

We do not store full payment card details on our systems.

4. Purpose of Processing

Personal information is collected and processed for the following purposes:

Processing and fulfilling orders
Communicating regarding orders, deliveries, and support
Issuing invoices, statements, and tax documentation
Complying with legal and regulatory obligations
Improving website functionality and user experience
Preventing fraud and ensuring platform security

5. Lawful Basis for Processing

We process personal information on the following lawful bases under POPIA:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent, where required

6. Sharing of Information

We may share personal information with:

Delivery and logistics service providers
Payment processors and financial institutions
IT service providers and hosting partners
Regulatory or governmental authorities where required by law

All third parties are required to maintain appropriate confidentiality and security safeguards.

7. Data Security

DBSA implements reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure.

While we take all reasonable steps to protect data, no system is entirely secure, and DBSA cannot guarantee absolute security.

8. Data Retention

Personal information is retained only for as long as necessary to:

Fulfil the purposes for which it was collected
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce agreements

9. Cookies and Tracking

dbsa.store uses cookies and similar technologies to:

Improve website performance
Analyse traffic and usage patterns
Enhance user experience

You may disable cookies in your browser settings; however, this may affect website functionality.

10. Your Rights

In terms of POPIA, you have the right to:

Request access to your personal information
Request correction or deletion of inaccurate information
Object to processing in certain circumstances
Withdraw consent where processing is based on consent

Requests may be submitted to the contact details below.

11. Cross-Border Transfers

Personal information may be stored or processed outside South Africa where service providers or servers are located abroad. In such cases, DBSA ensures that adequate data protection safeguards are in place in accordance with POPIA.

12. Marketing Communications

DBSA may send marketing communications where permitted by law. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

13. Changes to This Policy

DBSA reserves the right to amend this Privacy Policy from time to time. Updates will be posted on dbsa.store, and continued use of the website constitutes acceptance of the updated Policy.

14. Contact Information

For privacy-related queries, complaints, or data requests, contact:

📧 info@dbsa.co.za
🌐 www.dbsa.store

You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.